nick007shadow web store FAQ section

Yes,no problem,we can ship to your country. Nick CRO Shop can ship single item samples or large orders to *WORLDWIDE*. Please note, it's your own responsibility to find out about the import tax situation in your own country. _______ Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antarctica Antigua Argentina Armenia Aruba Ascension Australia Australian External Territories Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Barbuda Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia & Herzegovina Botswana Brazil British Virgin Islands Brunei Darussalam Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Islands Cayman Islands Central African Republic Chad Chatham Island (New Zealand) Chile Christmas Island Cocos-Keeling Islands Colombia Comoros Congo Congo, Dem. Rep. of (former Zaire) Cook Islands Costa Rica Côte d'Ivoire (Ivory Coast) Croatia Cuba Cuba (Guantanamo Bay) Curaçao Cyprus Czech Republic Denmark Diego Garcia Djibouti Dominica Dominican Republic East Timor Easter Island Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands Faroe Islands Fiji Islands Finland France French Antilles French Guiana French Polynesia Gabonese Republic Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guantanamo Bay Guatemala Guinea-Bissau Guinea Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Inmarsat Iran Iraq Ireland Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea (North) Korea (South) Kuwait Kyrgyz Republic Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao Macedonia (Former Yugoslav Rep of.) Madagascar Malawi Malaysia Maldives Mali Republic Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Island Mexico Micronesia, (Federal States of) Midway Island Moldova Monaco Mongolia Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands Netherlands Antilles Nevis New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island Northern Marianas Islands (Saipan, Rota, & Tinian) Norway Oman Pakistan Palau Palestinian Settlements Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Réunion Island Romania Russia Rwandese Republic St. Helena St. Kitts/Nevis St. Lucia St. Pierre & Miquelon St. Vincent & Grenadines San Marino São Tomé and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Republic Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somali Democratic Republic South Africa Spain Sri Lanka Sudan Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Thuraya (Mobile Satellite service) Togolese Republic Tokelau Tonga Islands Trinidad & Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United Kingdom United States of America US Virgin Islands Universal Personal Telecommunications (UPT) Uruguay Uzbekistan Vanuatu Vatican City Venezuela Vietnam Wake Island Wallis and Futuna Islands Western Samoa Yemen Zambia Zanzibar Zimbabwe

Nick CRO Shop currently ships small and medium sized orders by international couriers. The shipping rates can be previewed inside the Nick CRO Shop online shop system. You can just click checkout when you finish shopping,Shipping fees will be calculated by our system automatically. "How Long Will It Take To Delivery?" Total delivery time is composed of two parts. The first part is the processing time. This is the time from when your payment is received to when we gather up all the items and package them. The second part is the actual shipping time. This is the time that it takes for the package to be delivered by the couriers to the destination. Air Parcel Register(shipping normally takes 7-14 days), Standard Shipping Service (shipping normally takes 5-10 days, and United Parcel Service( it usually takes 2-3 business days). Processing takes 1-2 days normally. "How can I trace my order?" Once your order is shipped, you will receive an email from us. In this email, there should be the tracking information for your packages as well as the website in which you could trace your order at.

Below is the list for your reference of UPS contact numbers for listed countries. Sometimes if there is a delivery problem, our customer service staff will personally contact local UPS to assist you, meanwhile you also can contact your local UPS yourself, and maybe the problem will be solved quicker. UPS Japan 0120-27-1040/ (81) 3-5484-5834 UPS India 800 22 7171 UPS Australia (61) 131 UPS (877) UPS New Zealand 64-9-279-5230/ 0800-742-5877 UPS US 1-800-782-7892 UPS Mexico 01-800-90-29200/ (5255) 5228-7900 UPS Canada 1-800-742-5877 UPS Brazil 11-5694-6600/ 0800-770-9035 UPS UK 08457-877-877 UPS France 0821-233-877 UPS Italy 800-877-877 UPS Germany 0800-8826630 UPS Sweden 020-788 799 UPS Finland 0800-1-877-877 UPS Denmark 80 30 22 22 UPS Norway 800-33-470 UPS Holland 0800-099-1300 UPS Spain 902-88-88-20 UPS Russia 495-961-2211 UPS Turkey 212 413 22 22 UPS Israel 1-800-834-834/ +972-3-577-0100

If product name includes 'free shipping', then you will do not need to pay for shipping cost. Free available for every country. For products without ‘free shipping’ are not included in the item prices: you need to use the online system to generate a shipping quote for your order. Please put the desired number of items in your shopping cart. Then click the come to the check out page, and then you can find shipping prices for different shipping services.

There are different ways you can pay for your Nick CRO Shop orders: PayPal Western Union Wire Transfer Paying with PayPal: With PayPal, you can send payment quickly and securely online. Through PayPal, you can pay with credit card, debit card, or bank account balance. Once your order is submitted, you will be redirected to PayPal's site where you could make the payment. Advantages with using PayPal: Payment is traceable. You can trace the status of your payment using your PayPal account. Payment does not require you to use your credit card online (you can transfer directly from your bank account). Nick CRO Shop doesn't see your credit card number (it is safely encrypted through PayPal's server), which limits the risk of unauthorized use. The location the seller is shipping to (also call the destination country or region).

Due to the high price of international shipping, we suggest our customers to buy everything they want in one order. That way, the per-item shipping cost could be minimized. If you can wait a little longer, please choose the EMS or air parcel , it will be much cheaper than using UPS

Firstly, please check the English manual that comes with the product, or you can check for online manuals or Blogs for advice. If you still can’t figure out the problem, please submit a ticket to our customer service representative at: Contact Us. They will offer you professional tech support and help you assess if your product is defected.

Before returning goods, please contact us first to discuss the issues you are having. mostly times we are able to sort out the problem by giving technical support, without you having to send anything back. If there are irremediable defects with the devices, you can return them back to us for repair or replacement under our twelve months warranty. Please email our Customer Service Department at: [email protected], we will offer you a return code (e.g. RETURN12345) and our return address, along with additional important instructions. Generally we advise you to return faulty goods by sending them through the Post Office rather than using couriers like DHL, UPS, and TNT. Normally it will take 2 weeks to return goods to us by Post Office.

1. - CANCELLATION BEFORE PAYMENT If you have not paid for your order, there is no need to contact us to cancel it. We receive hundreds of 'test' orders each day which our members are using to quote certain cart contents and save the invoice for later reference. We ignore all orders until a matching payment is received. So if you haven't paid, don't worry, we're not processing your order. You are under no obligation to follow through and pay for an order just because you checked out your cart online. If you want to do test orders to save certain invoices for later you are welcome to do this. If your order is more than a week old please note you may not be able to "reactivate" it by sending payment, because the prices of the items may have changed as well as the shipping rates and the currency conversions. You may need to repeat the order with a new cart. 2. - WITHDRAWING AN ORDER AFTER PAYMENT If you have placed an order and you HAVE PAID, and you want to CANCEL, please contact us as soon as possible. If you are uncertain about something on your order and you think you want to change it, please contact us and put the order on hold while you decide. This will stop the packing process so you still have a chance to make changes. If the goods have already been delivered we cannot cancel or change the order. If you want to cancel an order because you are ADDING further products, but not cancelling the previous items, that can usually be processed without any extra fees - please contact us. If the order is in an early processing stage you may be able to change your mind and cancel the total order.You can ask for an refund or keep your payment as a credit.